daisy shah

“If no one knows what you know or how you feel, it’s as good you not knowing or feeling.” ~ Sharmini Suthan   Through the times, businesses have changed. While communication has always been an important skill, today it has grown as the key to success for organisations and leaders. Leading a team is not easy. Leaders have high expectations on their shoulders. Leadership is not just about targets, it’s about motivating and growing the team, which is why leaders who are good communicators stand out.   If you have an idea for a particular project, but you are unable to convey this idea to your team or your client, it is of no use. Being able to convey information is more important than having the expertise. No matter where you go, you'll be needing good communication skills to put your thoughts into words. Good communicators understand that communication is a two-way process. It is not only about delivering what you know but also about how you receive information from ot...

  Given the number of hours we spend at work, an environment where people can express themselves freely and openly is a wonderful thing. When working under pressure – tight deadlines, long hours or multiple projects - even the slightest of issues, problems or something said can trigger emotions fuelling conflict. Conflicts can prove to be costly for your well-being and your business. It can cost you billions. Use it as an asset or let it eat into the productivity of your team. Studies show that around 25% of employees take sick leave to avoid conflict. And 10% believe that conflict is one of the reasons behind delayed projects. Things can’t always be as we want them, can they? Who wants to be a part of a conflict? But can it be avoided? Knowing the source of a conflict and what can trigger it is crucial for being able to handle it optimally. How does Psychological Safety help harness the positives in conflict? Can you imagine working in a place where you must cloak your o...

  When you went to school as a kid, one of the phrases you would have heard almost daily is “Work hard and you will be successful” or something similar. In many cultures and societies, from the early stages of life, we are taught to occupy our time with activity. Being idle goes against this very thought ingrained in us. Work: Does it spark joy? Marie Kondo’s ways of living took the world by storm a couple of years ago. According to her, you should only keep those things in your lives that spark joy, that make you truly happy. We can put this approach in the context of work too. In 2010, Christopher Hsee (Chicago Booth Professor), Adelle X. Yang (Antai School of Management), and Liangyan Wang (Shanghai Jiaotong University) published a research report titled ‘Idleness Aversion and the Need for Justifiable Busyness’. This report about some rather interesting experiments by the trio. In one of these, the participants had the choice to stay idle or to do something. They were told that ...